DATA PROTECTION

PERSONAL DATA PROTECTION POLICY

According to the provisions of the current legislation on data protection, Organic Law 3/2018, of 5th December, on the protection of personal data and the guarantee of digital rights (LOPDGDD) and Regulation (EU) 2016/679 of the European Parliament  and of the Council of 27th April 2016, concerning the protection of the persons regarding to the treatment of personal data and the free circulation of these data (RGPD), we inform you about the treatment of your personal data.

 

Who is the responsible of your personal data?

 

Name: COUNTRY CLUB SON CLARET S.L.

CIF: B-57656688

Address: Crta. Es Capdellà-Galilea Km 1.7, 07196 Es Capdellà, Illes Balears

Telephone: 971 43 22 02

E-mail: dataprotection@castellsonclaret.com

Contact: Matías Sotura

 

 

What’s the purpose of the treatment of your personal data?

 

Your personal data will be treated:

 

Data provided personally in our hotel

The data you provide us personally, during check-in at our hotel, during your stay, or at any other time, will be treated by Country Club Son Claret for the correct provision of the services requested or contracted in each case, in addition to billing and collection.

 

Data provided by booking online or booking request via e-mail

The data you provide us during booking process will be treated by Country Club Son Claret for the correct delivery of the services you have hired, and the billing and collection. In any of the above cases, the data you provide us on your credit card may be used to collect any service you have enjoyed and has not been paid by you before.

 

Data provided in the Online contact form

Any other data you have provided through the contact form of our website will be treated only in order to attend your requests for information or suggestions.

 

Data provided to register in our Newsletter

The data you provide us to register in our Newsletter will be treated by our company only in order to get you our best offers, promotions, events information and tips about Mallorca.

 

Data provided in reservations for our restaurant

The data you provide us during the reservation in our restaurant, either online or personally, will be treated only in order to manage your reservation. If you check the corresponding box, we will also use your email to send you commercial information about our products and services.

 

Data provided in reservations for our Spa

The data you provide us during the reservation in our SPA, either online or personally, will be treated only in order to manage your reservation. Consequently, your data will be used to contact you to confirm the time and day of your application. If you check the corresponding box, we will also use your email to send you commercial information about our products and services.

 

Data provided for events information

The data you provide us through the form for requesting information about events, will be treated only to provide the requested information and manage any other reservation you want to make.

 

Data used for sending email from our company

Your email address will be treated by our company for communications derived from the relation between both parts. In addition, and whenever you give us your consent, we will be able to send you commercial information, offers, promotions or events related to our company, that might be of interest to you.

 

Data provided for events information

The data you provide us through the form requesting information about events will be treated only in order to provide you with the requested data and to manage any other reservation you would like to do.

 

Data provided through curriculum vitae

The data you provide us, by any means, for the application for employment in our company, will be treated only to enter an applicant in the recruitment processes that our company starts up at any time.

 

How long will we keep your data?

Your data will be kept as long as they are necessary for the intended purpose in each case, during the time necessary to comply with any legal obligation, or to attend possible claims.

In the case of the data provided for job application will be kept while the owner of the same does not request his withdrawal from our recruitment processes.

 

 What is the legitimacy for the processing of your data?

The treatment we make of your data is based exclusively on the legal obligation, as it is in the case of the data required by current Spanish legislation (Citizen Security Law, Tax Regulations, etc.), in the consent that you provide accepting the privacy or data protection policy in each case, or in the contractual relationship between you and our company when you hire one of our services. In no case, the withdrawal of your consent will condition any other relationship you have with our company, nor the conditions of the rest of the services that we are providing.

 

To which recipients will your data be communicated?

These data will not be transferred to third parties, unless there is a legal obligation, such as communication of your data to Security Forces and Corps, for police control, in compliance with the Citizen Security Law.

 

What are your rights when you provide us your data?

Anyone has the right to obtain confirmation about on whether Country Club Son Claret is processing personal data concerning him/her.

You have the right to access to your personal data, to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data, in which case we will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

 

Which guarantees we offer in the processing of your data?

 The privacy and security of your data is very important to us. For this reason your data will be treated in a lawful, loyal and transparent manner. We will only request and treat the appropriate date, pertinent and limited to the purpose for which they are treated. Likewise, we guarantee that we have implemented adequate technical and organizational policies to apply the security measures established by the current regulations, in order to avoid their loss, alteration, treatment or unauthorized access, given the technology, nature of the stored data and risks to which they are exposed. Our computer system is designed to guarantee, in the case of loss information, the restoration of any data.