Privacy

According to the provisions of the current legislation on data protection, Organic Law 3/2018, of 5th December, on the protection of personal data and the guarantee of digital rights (LOPDGDD) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016, concerning the protection of the persons regarding to the treatment of personal data and the free circulation of these data (RGPD), we inform you about the treatment of your personal data.

Who is the responsible of your personal data?

Name: COUNTRY CLUB SON CLARET S.L.
CIF: B-57656688
Address: Crta. Es Capdellà-Galilea Km 1.7, 07196 Es Capdellà, Illes Balears
Telephone: 971 43 22 02
E-mail: dataprotection@castellsonclaret.com
Contact: Matías Sotura

What’s the purpose of the treatment of your personal data?

Your personal data will be treated:

Data provided personally in our hotel
The data you provide us personally, during check-in at our hotel, during your stay, or at any other time, will be treated by Country Club Son Claret for the correct provision of the services requested or contracted in each case, in addition to billing and collection.
Data provided by booking online or booking request via e-mail
The data you provide us during booking process will be treated by Country Club Son Claret for the correct delivery of the services you have hired, and the billing and collection. In any of the above cases, the data you provide us on your credit card may be used to collect any service you have enjoyed and has not been paid by you before.
Data provided in the Online contact form
Any other data you have provided through the contact form of our website will be treated only in order to attend your requests for information or suggestions.
Data provided to register in our Newsletter
The data you provide us to register in our Newsletter will be treated by our company only in order to get you our best offers, promotions, events information and tips about Mallorca.
Data provided in reservations for our restaurant
The data you provide us during the reservation in our restaurant, either online or personally, will be treated only in order to manage your reservation. If you check the corresponding box, we will also use your email to send you commercial information about our products and services.
Data provided in reservations for our Spa
The data you provide us during the reservation in our SPA, either online or personally, will be treated only in order to manage your reservation. Consequently, your data will be used to contact you to confirm the time and day of your application. If you check the corresponding box, we will also use your email to send you commercial information about our products and services.
Data provided for events information
The data you provide us through the form requesting information about events will be treated only in order to provide you with the requested data and to manage any other reservation you would like to do. The data you provide us through the form for requesting information about events, will be treated only to provide the requested information and manage any other reservation you want to make.
Data used for sending email from our company
Your email address will be treated by our company for communications derived from the relation between both parts. In addition, and whenever you give us your consent, we will be able to send you commercial information, offers, promotions or events related to our company, that might be of interest to you.
Data provided through curriculum vitae
The data you provide us, by any means, for the application for employment in our company, will be treated only to enter an applicant in the recruitment processes that our company starts up at any time.
Data provided through Castell Son Claret APP
The Castell Son Claret app may collect user uploaded images such as your identification card when using the app’s Mobile Check-In feature to check-in to the hotel.

How long will we keep your data?

Your data will be kept as long as they are necessary for the intended purpose in each case, during the time necessary to comply with any legal obligation, or to attend possible claims. In the case of the data provided for job application will be kept while the owner of the same does not request his withdrawal from our recruitment processes.

What is the legitimacy for the processing of your data?

The treatment we make of your data is based exclusively on the legal obligation, as it is in the case of the data required by current Spanish legislation (Citizen Security Law, Tax Regulations, etc.), in the consent that you provide accepting the privacy or data protection policy in each case, or in the contractual relationship between you and our company when you hire one of our services. In no case, the withdrawal of your consent will condition any other relationship you have with our company, nor the conditions of the rest of the services that we are providing.

To which recipients will your data be communicated?

These data will not be transferred to third parties, unless there is a legal obligation, such as communication of your data to Security Forces and Corps, for police control, in compliance with the Citizen Security Law.

What are your rights when you provide us your data?

Anyone has the right to obtain confirmation about on whether Country Club Son Claret is processing personal data concerning him/her.You have the right to access to your personal data, to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.In certain circumstances you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data, in which case we will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Which guarantees we offer in the processing of your data?

The privacy and security of your data is very important to us. For this reason your data will be treated in a lawful, loyal and transparent manner. We will only request and treat the appropriate date, pertinent and limited to the purpose for which they are treated. Likewise, we guarantee that we have implemented adequate technical and organizational policies to apply the security measures established by the current regulations, in order to avoid their loss, alteration, treatment or unauthorized access, given the technology, nature of the stored data and risks to which they are exposed. Our computer system is designed to guarantee, in the case of loss information, the restoration of any data.

COOKIE POLICY

A cookie is a small file which your computer downloads as soon as you access certain websites. Among other things, cookies allow a website to store and retrieve information about your browsing habits or those of your computer and, depending on the information they contain and the way the computer is used, can be applied to recognise the user. The browser stores cookies on the hard disk only during the current session and thus only occupies minimal memory space without harming the computer. The cookies do not contain any specific personal information, and most of them will be deleted from the hard disk at the end of the browser session (so-called “session cookies”).Most browsers accept cookies as standard and, independently of them, will allow or suppress temporary or stored cookies in the security settings.Without your explicit consent – by activating the cookies on your browser – the COUNTRY CLUB SON CLARET SL will not link your personal data provided at the time of registration or purchase with the data stored on the cookies.

What kind of cookies does this website use?

Technical cookies:
They allow the user to surf through a website, platform or application and to use the different options or services offered on them, for example:

Controlling the traffic and communication of data
Identifying the session
Accessing parts with restricted access
Remembering the elements of an order
Carrying out a purchasing process
Applying for registration or participation in an event
Using security features while browsing
Storing content for broadcasting videos or sound
Sharing content via social media

Customisation cookies:
These allow users to access service features of a predefined, general nature based on criteria on the user terminal, such as the choice of language, the type of browser with which the user accesses the service, and the area configuration from where the service is accessed.

Analysis cookies:
These allow us or third parties to ascertain the number of users and carry out statistical analysis on how those users are making use of the service offered. For this purpose, your browsing on our website will be analyzed in order to improve the product range or services we offer.

Advertising cookies:
They enable us or third parties to manage the advertising space on the website as effectively as possible by adapting the content of an advertisement to the service requested or to the way our website is used. They allow us to analyze your internet browsing habits and show you advertisements that match your browsing profile.

Behavioural Advertising Cookies:
These allow us to manage as efficiently as possible the advertising space included by the editor in his website, application or platform from where he provides the service requested. These cookies store information on the user’s patterns of behaviour by continuously observing their browsing habits. This allows us to develop a specific user profile and tailor the advertising accordingly.

Third-party cookies:
The COUNTRY CLUB SON CLARET SL’s website can use third-party services on behalf of the COUNTRY CLUB SON CLARET SL, which collect information for statistical purposes, site usage by the user, and for providing other services associated with website activity and other internet services.In particular, this website uses Google Analytics, a web analytics service provided by Google, Inc., registered in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. To provide these services, they use cookies to collect information, including the IP address of the user, which will be transmitted, processed, and stored by Google under the terms stipulated in the Google.com website. This includes the possible transmission of such information to third parties for legal reasons or when such third parties process the information on Google’s behalf.By using this site, the user explicitly agrees with the way the information obtained is handled as well as with the purposes mentioned above. At the same time, they acknowledge the possibility of refusing the processing of their data by rejecting the use of cookies in the relevant settings of their browser. However, this option of blocking cookies on their browser may not allow full use of all the functions of the website.

You can allow, block, or remove the cookies installed on your computer by adjusting the appropriate options on the browser settings:

Should you have any doubts about this cookie policy, please do not hesitate to contact the COUNTRY CLUB SON CLARET SL:
Email: info@castellsonclaret.com